Can I downgrade my 4G subscription mid-month?

Normally we can downgrade a subscription, but only at the end of the current billing cycle and with the notice period defined in your contract (usually 30 days).

In some cases, our system may charge you a prorated charge for the remainder of the billing period. Additional charges may also be incurred if upgrading mid-month - these are billed via a separate invoice.

Minimum period information

We're unable to downgrade a subscription that has been running for less than 1 month or is within the minimum commitment period. You can find your minimum commitment period on your contract.

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